FAQ

We know many of you have many questions about our services. Here are some answers to our most frequently asked questions.

 

What is Santa's Helpers?

We are a concierge service. We receive, wrap, store and deliver holiday gifts.

How do you work?

We are here 24/7 during the holidays to give Santa the help he needs. We are here to receive, wrap, store and deliver your gifts. Once you have picked your services, we give you and address where to ship your gifts. Once we receive your gifts you will get an email documenting received items. Everything is boxed organized to ensure Santa's level of perfection. We want you to have THE BEST holiday! Your box is how we would ship or deliver in person. All our storages are climate controlled and ensured for your gifts safety.

Do I buy the gifts from you?

No, you still enjoy your shopping experience, what we want to do is take that stress that hiding, wrapping brings with the holidays. We want holidays to me fun and memorable without the headaches.

 

 

My name is Mariel Perez and with my mom Enid Collazo, and our beautiful special helpers, we want to help you have a stress free holiday season!

We've loved Santa Claus since forever, the magic and innocence of the season fills our hearts enough to make us into super fans. We've traveled all around the world looking for Santa and even met the real deal! 

  • North Pole

We understood Santa needs a little help every year, especially when (*whispers*...you have to hide the presents from your loved ones to keep the magic alive).

We are so excited to help you during the holidays to avoid the anxiety that comes from making your list, checking it twice, getting your gifts in advance, and having to hide them from your family!

Let Santa's Helpers be your helping hand.